Patient-centered care: general aspects and terminology challenges
Authors:
J. Mareš
Authors place of work:
Přednosta: doc. MUDr. Svatopluk Býma, CSc.
; Lékařská fakulta Univerzity Karlovy v Hradci Králové, Ústav sociálního lékařství
Published in the journal:
Prakt. Lék. 2017; 97(3): 99-108
Category:
Editorial
Summary
This survey study is divided into five sections. The first section describes how traditional, and for centuries in medicine dominating interest in the disease itself, has been gradually completed by the interest in personal peculiarities of patients suffering from certain diseases. The second section presents the historical context of that change, mainly three impulses involved: the interest of specialists in handicapped and elderly persons; understanding the patient as a client, whose individual needs must be met by the health care; the effort to assess the social impact of health care. The third section explains the content of basic terms used in this field: person-centered care; patient-centered care; patient-centered medicine; patient and their family centered care; people or population centered care. The fourth section notes that although WHO supports the approach focusing on the person/patient and on the population, there are many barriers that complicate the implementation of the new approach in everyday real practice; the study informs about the most important ones. The fifth section draws attention to the weak points of the new approach. The study concludes that the goal of patient-centered care is to improve the quality of care provided, outcomes of the care, to increase peoples’ satisfaction, and ultimately to improve the health of the entire population.
Keywords:
individualization of health care – person centered care – patient centered care – people-centered care – implementation – barriers
Zdroje
1. Tournier P. Osoba a osobnost. Praha: Návrat domů 1998.
2. World Health Organization. People-centred health care: A policy framework. Manila: World Health Organization 2007.
3. World Health Organization. WHO global strategy on people-centred and integrated health services: Interim report. Geneva: World Health Organization 2015.
4. The International College of person-centered medicine. Geneva declaration on person-centered care for chronic diseases 2012 [online]. Dostupné z: http://www.personcenteredmedicine.org/doc/2012_Geneva_Declaration_Final_19_May_2012.pdf [cit. 31-1-2017].
5. The International College of person-centered medicine. Geneva declaration on person-centered care of health research 2013 [online]. Dostupné z: http://www.imh.org.rs/wp-content/uploads/2013/09/02_2013_Geneva_Declaration_on_PCHR.pdf [cit. 31-1-2017].
6. The International College of person-centered medicine. Geneva declaration on person- and people-centered integrated health care 2014 [online]. Dostupné z: http://www.ijpcm.org/index.php/IJPCM/article/view/472/pdf_62 [cit. 31-1-2017].
7. The International College of person-centered medicine. Geneva declaration on person-centered primary health care 2015 [online]. Dostupné z: http://www.personcenteredmedicine.org/doc/2015_Geneva_Declaration.pdf [cit. 31-1-2017].
8. The International College of person-centered medicine. Geneva declaration on person-centered integrated care through the life course 2016 [online]. Dostupné z: http://www.personcenteredmedicine.org/doc/geneva-declaration-2016.pdf [cit. 31-1-2017].
9. Pörtner M. Na osobu zaměřený přístup v práci s lidmi s mentálním postižením a s klienty vyžadující trvalou péči. Praha: Portál 2009.
10. Nováková K, Konečná H, Šídlo L. Principy zdravotní péče zaměřené na člověka – person centred care. Prakt. Lék. 2016; 96(1): 14–17.
11. Kuchynková Z. Péče zaměřená na pacienta. In: Kuchynková Z, a kol. Dětská otolaryngologie – nejčastější situace v ambulantní praxi. Praha: Grada Publishing 2015: 21–25.
12. Mareš J. Přehled proměnných v dotaznících o individualizaci zdravotní péče. In: Mareš J. (ed.) Péče zaměřená na zvláštnosti pacienta. Brno: MSD 2016; 93–115.
13. Tinetti ME, Fried T. The end of the disease era. Am J Med 2004; 116(3): 179–185.
14. Bowling CB, O’Hare AM. Managing older adults with CKD: Individualized versus disease-based approaches. Am J Kidney Dis 2012; 59(2): 293–302.
15. Gibson W. Can personalized medicine survive? Can Fam Physician 1971; 17(8): 29–34.
16. Česká společnost pro personalizovanou medicínu a lékařské algoritmy (2016). Dostupné z: http://www.cspmla.cz/pm-def
17. O’Dwyer C. Official conceptualizations of person-centered care: Which person counts? J Aging Stud 2013; 27(3): 233–242.
18. Alford J. Defining the client in the public sector: a social-exchange perspective. Public Admin Rev 2002; 62(3): 337–346.
19. Department of Health UK. National service framework for older people. London: The Stationery Office 2001.
20. Institute of Medicine. Crossing the quality chasm: A new health system for the 21st century. Washington: National Academy Press 2001.
21. Rogers CR. Significant aspects of client centered therapy. Am Psychol 1946; 1(10): 415–422.
22. Lauver DR, Ward SE, Heidrich SM, et al. Patient-centered interventions. Res Nurs Health 2002; 25(4): 246–255.
23. De Silva, D. Helping measure person-centred care. A review of evidence about commonly used approaches and tools used to help measure person-centred care. London: Health Foundation 2014.
24. American Geriatrics Society. Person-centered care: A definition and essential elements. J Am Geriatr Soc 2016; 64(1): 15–18.
25. Levine ME. This I believe: About patient centered care. Nurs Outlook 1967; 15(4): 53–55.
26. Frampton S, Guastello S, Brady C, et al. Patient-centered care: Improvement guide. Derby: Planetree, Inc. and Picker Institute 2008.
27. Gerteis M, Edgman-Levitan S, Daley J, et al. Through the patient’s eyes: understanding and promoting patient-centered care. San Francisco: Jossey-Bass 1993.
28. Scholl I, Zill JM, Härter M, et al. An integrative model of patient-centeredness – A systematic review and concept analysis. PLoS One 2014; 9(9): e107828. doi:10.1371/ journal.pone.0107828
29. Bechel DL, Myers WA, Smith, DG. Does patient-centered care pay off? Jt Comm J Qual Improv 2000; 26(7): 400–409.
30. Lhussier M, Eaton S, Forster N, et al. Care planning for long-term conditions – a concept mapping. Health Expect 2013; 18 (5): 605–624.
31. Balint E. The possibilities of patient-centred medicine. J R Coll Gen Pract 1969; 17(82): 269–276.
32. Mezzich JE, Snaedal J, van Weel C, et al. Toward person-centered medicine: From disease to patient to person. Mt Sinai J Med 2010; 77(3): 304–306.
33. Cloninger CR, Salloum IM, Mezzich JE. The dynamic origins of positive health and well being. Int J Pers Cent Med 2012; 2(2): 179–187.
34. Institute for Patient- and Family centered Care. What is patient- and family-centered health care? 2016. Dostupné z: http://www.ipfcc.org/faq.html
35. Shields L, Pratt J, Davis LM, Hunter J. Family-centred care for children in hospital. Cochrane Database Syst Rev 2007; Issue 1: Art. No.: CD004811. doi: 10.1002/14651858.CD004811.pub2
36. Luxford K, Piper D, Dunbar N, et al. Patient-centred care: improving quality and safety by focusing care on patients and consumers. Canberra: Australian Commission on Safety and Quality in Health Care 2010.
37. Paparella G. Person-centred care in Europe: a cross-country comparison of health system performance, strategies and structures. Oxford: Picker Institute Europe 2016.
38. Soklaridis S, Ravitz P, Adler N, et al. Relationship-centred care in health: A 20-year scoping review. Patient Exp J. 2016; 3(1): 16. Dostupné z: http://pxjournal.org/journal/vol3/iss1/16
39. Priya R. Toward a community-centered public service system for universal health care in India. Indian J Public Health 2013; 57(4): 193–196.
40. Ku TK, Minas H. Development of the Nursing Relationships Scale: a measure of interpersonal approaches in nursing care. Int J Ment Health Syst 2010; 4(12). doi: 10.1186/1752-4458-4-12
41. White DL, Newton-Curtis L, Lyons KS. Development and initial testing of a measure of person-directed care. Gerontologist 2008; 48 (1): 114–123.
42. Starfield B. Is patient-centered care the same as person-focused care? Perm J 2011; 15(2): 63–69.
43. Marcum JA. An introductory philosophy of medicine: Humanizing modern medicine. New York: Springer 2008.
44. Davis K. Consumer-directed health care: Will it improve health system performance? Health Serv Res 2004; 39(4): 1219–1234.
45. Sawamura K, Nakashima T, Nakanishi M. Provision of individualized care and built environment of nursing homes in Japan. Arch Gerontol Geriatr 2013; 56(3): 416–424.
46. Robinson JC, Ginsburg PB. Consumer-driven health care: Promise and performance. Health Aff 2009; 28(2): 272–281.
47. Epstein RM, Street RL Jr. The values and value of patient-centered care. Ann Fam Med 2011; 9(2): 100–103.
48. Tucker CM, Nghiem KN, Marsiske M, et al. Validation of a patient-centered culturally sensitive health care provider inventory using a national sample of adult patients. Patient Educ Couns 2013; 91(3): 344–349.
49. van Haitsma K, Curyto K, Spector A, et al. The preferences for Everyday Living Inventory: Scale development and description of psychosocial preferences responses in community-dwelling elders. Gerontologist 2013; 53(4): 582–595.
50. Lor M, Crooks N, Tluczek A. A proposed model of person-, family-, and culture-centered nursing care. Nurs Outlook 2016; 64(4): 352–366.
51. Scammell J, Tait D. Using humanising values to support care. Nurs Times 2014; 110(15): 16–18.
52. Meyer H. Targeted care improvements show promising results for treating children with asthma. Health Aff 2011; 30(3): 404–407.
53. Mackay CK, Ault LD. A systematic approach to individualising nursing care. J Nurs Adm 1977; 7(1): 39–48.
54. Edvardsson D, Sandman PO, Rasmussen B. Swedish language person-centred climate questionnaire-staff version. J Nurs Manag 2009; 17(7): 790–795.
55. Hughes JC, Bamford C, May C. Types of centredness in health care: themes and concepts. Med Health Care Philos 2008; 11(4): 455–463.
56. de Boer D, Delnoij D, Rademakers J. The importance of patient-centered care for various patient groups. Patient Educ Couns 2013; 90(3): 405–410.
57. Krupat E. Patient-physician fit: an idea whose time has come. Med Dec Making 2006; 26(2): 110–111.
58. Royal College of General Practitioners. An inquiry into patient centred care in the 21st century. Implications for general practice and primary care. London: Royal College of General Practitioners 2014.
59. Buetow S. Person-centred care: Bridging current models of the clinician-patient relationship. Int J Pers Cent Med 2011; 1(1): 196–203.
60. Marcum JA. Healthcare personalism: a prolegomenon. Eur J Pers Cent Healthc 2015; 3(2): 228–232.
61. Jameton A. Dilemmas of moral distress: moral responsibility and nursing practice. Clin Issues Perinat Womens Health Nurs 1993; 4(4): 542–551.
62. Mareš J. Morální distres: terminologie, teorie a modely. Kontakt 2016; 18(3): 151–159.
63. Wilberforce M, Challis D, Davies L, et al. Person-centredness in the community care of older people: A literature-based concept synthesis. Int J Soc Welf 2017; 26(1): 86–98.
64. Martin CM, Félix-Bortolotti M. Person-centred health care: a critical assessment of current and emerging research approaches. J Eval Clin Pract 2014; 20(6): 1056–1064.
65. Mezzich JE, Salloum IM. Person centered medicine: Core and diversity. Int J Pers Cent Med 2015; 5(4): 159–163.
66. Constand MK, MacDermid JC, Bello-Haas VD, et al. Scoping review of patient-centered care approaches in healthcare. BMC Health Serv Res 2014; 14(271): 1–9.
Štítky
General practitioner for children and adolescents General practitioner for adultsČlánok vyšiel v časopise
General Practitioner
2017 Číslo 3
- Advances in the Treatment of Myasthenia Gravis on the Horizon
- Memantine Eases Daily Life for Patients and Caregivers
- What Effect Can Be Expected from Limosilactobacillus reuteri in Mucositis and Peri-Implantitis?
- Spasmolytic Effect of Metamizole
- Metamizole at a Glance and in Practice – Effective Non-Opioid Analgesic for All Ages
Najčítanejšie v tomto čísle
- Preeclampsia is not just a complication of pregnancy
- Drug combinations in the treatment of obesity: the past and present
- Patient-centered care: general aspects and terminology challenges
- The selected indicators of health status of the Czech population – results of EHES study 2014